Outdoor Japan Adventures

Terms and Conditions

These Terms and Conditions, as may be amended from time to time, apply to all our services directly or indirectly (through tour operators) made available online, through any mobile device, by email or by telephone. By accessing, browsing and using our (mobile) website or any of our applications through whatever platform (hereafter collectively referred to as the "website") and/or by completing a reservation or reservation inquiry, you acknowledge and agree to have read, understood and agreed to the Terms and Conditions set out below (including the privacy statement).

These pages, the content and infrastructure of these pages, and the online reservation service provided on these pages and through the website are owned, operated and provided by Outdoor Japan Y.K., and are provided for your personal, non-commercial use only, subject to the Terms and Conditions set out below.


“Outdoor Japan," “Outdoor Japan Adventures,” Outdoor Japan Media,” ”us,” "we" or "our" means Outdoor Japan Y.K., a limited liability company incorporated under the laws of Japan, and having its registered address at 6-6-55 Higashi Kaigan Minami, Chigasaki-shi, Kanagawa-ken 253-0054 Japan."Platform" means the website, mobile website and app on which the Service is made available owned, controlled, managed, maintained and/or hosted by Outdoor Japan Y.K. "Service" means the online reservation service (including the facilitation of payments) of various products and services as from time to time made available by Suppliers on the Platform.

"Supplier" means the provider of tours, rentals, accommodation, parks, attractions, museums, sightseeing tours, cruises, rail and coach tours, transfers, tour operators, insurance, and any other travel or related product or service as from time to time available for reservation on the Platform.

Scope of Service

Through the Platform, we (Outdoor Japan Adventures) provide an online platform through which Suppliers can promote their products and services for booking inquireis, and through which visitors to the Platform can make such booking inquiries. By making a booking inquiry through Outdoor Japan Adventures you enter into a direct contractual relationship with the Supplier with which you make a booking or purchase a product or service (as applicable). From the point at which you make your booking, we act solely as an intermediary between you and the Supplier, transmitting the details of your booking to the relevant Supplier(s) and sending you a confirmation email for and on behalf of the Supplier.

When rendering our services, the information that we disclose is based on the information provided to us by Suppliers. As such, the Suppliers are given access to the Supplier System through which they are fully responsible for updating all rates, availability and other information which is displayed on our Platform. Although we will use reasonable skill and care in performing our services we will not verify if, and cannot guarantee that, all information is accurate, complete or correct, nor can we be held responsible for any errors (including manifest and typographical errors), any interruptions (whether due to any (temporary and/or partial) breakdown, repair, upgrade or maintenance of our Platform or otherwise), inaccurate, misleading or untrue information or non-delivery of information. Each Supplier remains responsible at all times for the accuracy, completeness and correctness of the (descriptive) information (including the rates and availability) displayed on our Platform. Our Platform does not constitute and should not be regarded as a recommendation or endorsement of the quality, service level, qualification or (star) rating of any Supplier (or its facilities, venue, products or services) made available.

Our Service is made available for personal and non-commercial use only. Therefore, you are not allowed to resell, deep-link, use, copy, monitor (e.g. spider, scrape), display, download or reproduce any content or information, software, reservations, tickets, products or services available on our Platform for any commercial or competitive activity or purpose.

Privacy and Cookies

Outdoor Japan Adventures respects your privacy. Please take a look at our Privacy and Cookies Policy for further information.

Cancellation and No-shows

By making a reservation with a Supplier, you accept and agree to the relevant cancellation and no-show policy of that Supplier.